Privacy Policy / Terms and Conditions

Privacy Policy / Terms and Conditions

General

Warwickshire Wildlife Trust is committed to protecting your privacy. It is very important to us and we respect anyone's concerns about maintaining it. This statement tells you how and why we use your personal information.

What is personal information?

Personal information is defined as information about you that is personally identifiable such as your title, name, address, email address and phone number.

Information collection and use

eBulletin
Your details will be stored for as long as you subscribe to our eBulletin.

Membership and Donations
If you join online or donate to the Trust, your details will be stored so we can process your mebership and donations.

We do not store credit card details nor do we share customer details with any 3rd parties. For issues concerning payments made using PayPal, please contact Pip Vigor, Membership Manager pip.vigor@wkwt.org.uk or call 024 7630 2912.

Membership Refunds / Cancellation Policy 
So long as you let us know within 30 days of delivery, you may return the whole order, or an individual product, in its original packaging and condition, for a full refund. Where a refund is claimed, we will process the refund as quickly as possible, but please allow up to 21 days for us to refund your money.

To cancel your membership subscription, please call our Membership team on 024 7630 2912, email membership@wkwt.org.uk or write to:

Membership Team
Warwickshire Wildlife Trust
Brandon Marsh Nature Centre
Brandon Lane
Coventry CV3 3GW 

Jobs
If you send us a job application we may want to keep your details on file in case an opportunity comes up in the future. If you’d rather we didn’t do this, please let us know as soon as possible by emailing enquiries@wkwt.org.uk and we’ll delete your record straight away.

Please note - where ever we collect personal information it will be processed fairly and lawfully.

We respect your privacy and will not rent, sell or share personal information about you with other people or non-affiliated companies.

Accessing your data
You have the right to request a copy of the personal information we hold about you. Please note that, in accordance with the Data Protection Act, a £10 admin fee is applicable. For further information, please contact us using the email form or email enquiries@wkwt.org.uk.

Cookies
Warwickshire Wildlife Trust website uses cookies to collect information about how the site is used by its visitors. Cookies provide non-personal statistical information about visits to pages on the site, which may include the duration of individual page views, paths taken by visitors through the site, and other general information. None of this information is associated with you as an individual.

However, should you wish to delete or disable the cookies, you can do so by referring to the ‘Help’ option on the menu bar of your web browser. This will tell you how to prevent your browser from accepting new cookies; notify you when you receive new cookies; and disable cookies altogether.

Links to Wildlife Trust websites and other external websites
Warwickshire Wildlife Trust is not responsible for the privacy practices or the content of any other websites linked to this site. If you have followed a link from this website to another website you may be supplying information to a third party.

We may update this policy from time to time. Please check this page regularly for any significant changes in the way we treat your personal information.

Last update: 27-11-2013