Visiting Brandon Marsh

Brandon Marsh is remaining open with adaptations

Charline Hue

Walk through the visitor centre with us!

We produced this short video to show the measures in place to ensure the safety of our visitors and staff. As of 5th November 2020, your visit will alter a little as you will not be able to purchase items from the shop, due to the new lockdown measures. 

Update on visiting Brandon Marsh: from Thursday 5th November 2020

We really enjoy seeing you all at Brandon Marsh Nature Reserve and after reviewing the latest government guidance in relation to COVID-19, we are pleased to say we are able to keep Brandon Marsh Reserve open to visitors with some adaptations. The Visitor Centre will close early at 1pm 4th November, to enable staff to make changes ahead of the new restrictions on Thursday 5th November.

Bird hides will now be closed, to ensure people are not mixing between households and are maintaining social distancing. As the shop is classed as non-essential retail, we will unfortunately not be able to sell any items from Thursday 5th November.

The Visitor Centre will be open Wednesday-Sunday 9.30am-3.30pm, for both members and non-members to visit. The toilets will be open during Visitor Centre opening hours. Members access remains in place for the time being.

Badgers Tearoom will be operating a takeaway only service, starting Saturday 7th November between 10am-2pm.

We thank you all for your continued support during this difficult year. As always, please respect nature, other visitors and our staff when visiting Brandon Marsh and if you, or anyone in your household, is showing any symptoms of COVID-19 please do not visit us.

We ask that you bear with us as we implement new systems and adapt to ever-changing rules and regulations. The safety of our members, visitors and staff is paramount and we're working hard to keep the nature reserve open safely. 

Entry and exit are via the visitor centre. Please follow the one-way system and social distancing measures put in place. In line with government guidance, everyone who can wear a mask will be asked to do so when moving through the visitor centre and in the bird hides. From September 23rd, the visitor centre stopped taking cash payments. 

Frequently Asked Questions

We know this is a new way of visiting Brandon Marsh, and we're sure you will have some questions for us. So, we've put together a list of FAQs that should answer most of those. Please read on, and if you have any further questions, don't hesitate to contact us on enquiries@wkwt.org.uk

How many days are you open?

We are currently open five days a week, Wednesday to Sunday, and closed on Mondays and Tuesdays. 

What times are you open?

We are open 9.30am - 3.30pm, Wednesday to Sunday.

Members are also able to visit out of hours. Please see the FAQ below for further details.

Are the toilets open?

Yes, the toilets are open during the visitor centre opening hours which are 9.30am-3.30pm. We have implemented enhanced cleaning regimes in line with government guidance and have introduced a one family / bubble at a time system for our toilets.  

Are the visitor centre and tearoom open?

Yes, the Visitor Centre is open to access the reserve but no retail items are available for sale. 

Badgers Tearoom is offering a take away only service, starting Saturday 7th November between 10am-2pm.

Do I need to wear a face covering?

We are asking everyone to wear a face covering (unless exempt), when moving through the visitor centre, even if you are only going to the tearoom. In line with government guidance face coverings do not need to be worn when sitting in the tearoom. 

Can I book a mobility scooter?

We are now able to offer visitors the use of our mobility scooters. They will need to be booked in advance of your visit to allow staff time to clean and prepare them before they are hired out. To reserve a mobility scooter please call the Visitor Centre on 024 7630 2912.  

Will there be hand sanitiser available?

We have hand sanitiser units on entry and exit of the visitor centre, in Badgers Tearoom and outside the toilets. We strongly recommend you bring your own for use when out on the reserve.

How will the bird hides operate?

From Thursday 5th November the bird hides will be closed to  ensure people are not mixing between households and are maintaining social distancing.

How will you enforce social distancing?

We have worked hard to make Brandon Marsh a COVID secure premises. We have introduced social distancing markers, screens, a one-way system around the shop and ask everyone who is able to, to wear a face covering when in the visitor centre. Signage has been placed around the reserve to remind people about social distancing. We ask that our visitors respect each other and our staff and volunteers and comply with social distancing.

I thought the guidance had changed to 1m social distancing?

Current government guidance still states that people should stay 2m apart where possible; where 2m is not possible the alternative is to stay 1m apart with ‘mitigations’ such as screens, face masks, or being back-to-back. We are confident that 2m social distancing is possible at Brandon Marsh as long as people follow our code of conduct and are considerate to one another.

We couldn’t get into the car park, I thought you were back open?

We will be closely monitoring the number of vehicles within the car park; once it is full we may have to close the gates until spaces become available, or ask you to return another day. Please do not park along the drive as this area has to be kept clear at all time for emergency vehicle access.

I am a member, can I visit out of hours?

Out of hours access to Brandon Marsh, seven days a week, was reinstated on Thursday 8th of October. Entrance is via the electric gate using the members’ code found on the back of your membership card. Social distancing must be adhered to across the whole site. 

Why are some areas of the reserve overgrown?

Why are some areas of the reserve overgrown?

Throughout the year we rely on our wonderful volunteers to keep paths clear, and vegetation in check. Since the reserve closed on 24th March in response to lockdown we had to cease all aspects of volunteering. In August we have been able to welcome back the Brandon Marsh Voluntary Conservation Team who have done a fantastic job of clearing the paths and are making their way around the reserve clearing other areas. The current vegetation growth in 5 months shows how much work goes into keeping Brandon Marsh accessible. 

 

Why are gates, doors and windows open around the reserve?

We are propping open gates. Please leave gates and doors as you find them. Our staff open and close these at the beginning and end of each day.

We're home schooling – can we go pond dipping and minibeast hunting?

Whilst we want everyone to enjoy visiting Brandon Marsh we ask you to respect the wildlife and SSSI (Site of Special Scientific Interest) status of the reserve. Pond dipping is not permitted due to health and safety and the protection of certain species. The wildlife has been flourishing on the quiet reserve and we want to keep the disruption to a minimum. So please, have fun, explore, but stick to paths and don’t take anything from the site – that log you remove is someone’s home!